01/3894616, 091/3894618 dvv@dvv.hr

Privacy policy

When using this website, D.V.V. d.o.o. may store certain information via cookies on the user’s device through which he visits the website and thus allows the website to show you information that is tailored to your needs. This notice provides detailed information on the use of cookies and similar technologies, cookie management methods and how they are used within the D.V.V. d.o.o. website. Also, this notice provides a privacy statement in which our users and visitors to our website are made aware of their rights as well as the way we use the information they have chosen to share with us.

Privacy statement

With this statement, D.V.V. d.o.o. undertakes to protect the privacy of our users and visitors to our website www.dvv.hr.

Personal data is processed by D.V.V. d.o.o., Vrbovec, Zagrebačka 136, OIB: 75753110925. You can request answers to any questions related to your personal data:

at registered office address: S. Batušića, 10090 Zagreb, Croatia
at the email address:dvv@dvv.hr
on the telephone number: +385 (0) 13894 616
You can visit our website without disclosing personal information (accepting cookies or filling out a contact form). When you visit our website, your personal information (such as your name and other contact details) will not be collected unless you fill out the contact form yourself and send it, giving your consent to be contacted at the e–mail address provided.

We will not allow the collected data to be used by third parties in any way, except for the purpose prescribed by law. All data is deleted after the expiration of the period for which they were collected. Users have the right to withdraw their consent at any time by contacting us at the above contacts.

All personal data collected is used lawfully and in accordance with what consent was given when sending an inquiry via the contact form.

What information do we collect about you and how do we use it?

When you visit our website, our network servers and Internet service providers we use, collect some information about your activities on our website, automatically or with your consent (this refers to filling out the contact form where you provide us with your personal information). Those data that are not collected automatically are recorded on the device from which you visited our website (computer, tablet, mobile phone) using the cookies. Some of these cookies are deleted automatically after you leave our website, and some remain recorded on your device, depending on the settings of your Internet browser and the given consent.

What is a cookie?

Cookies are information stored on your devices by a website you visit. After you visit the website again, your Internet browser loads data from cookies that belong to the visited website.
By disabling the use of cookies, our website will still be visible to you, but some features will not be available.
Your personal information is not available to our website, unless you give your consent – our website cannot access information for which you have not given permission, nor can it access the content of the device from which you visit our website.

Session cookies – They are automatically removed after closing the Internet browser

Persistent cookies – Remain saved after closing the Internet browser (e.g. saving login data)

First – Party Cookies – They allow you to store data that will be reused the next time you visit that website

Third – Party Cookies – Advertisements of other websites (used for marketing purposes)

Cookies we use:

CookieLawInfoConsent -> It disappear automatically after you exit your browser. Purpose of this cookie type is to provide features which D.V.V. website need to be able to be used as intended.

cookielawinfo-checkbox-necessary -> It disappear automatically after you exit your browser. It’s used for check mark in contact form.

timezone -> It disappear automatically after you exit your browser. Used for saving timezone from where user approached.

Contact form -> Expiration date is maximum 1 year. Used for saving personal details which user agrees to give (Name and surname, email address, contact number).

Google reCAPTCHA -> Expiration date is maximum 1 year. It serves as a SPAM protection.

How long D.V.V. d.o.o. stores your data?

A contact form made so that you can contact us more easily is available on our website. When filling out this form, the basic personal data, necessary for the successful resolution of your inquiries, suggestions or comments, are requested and are used exclusively for these purposes.

D.V.V. d.o.o. stores all personal data left by users via a web form in accordance with applicable legal regulations and ethical standards for the storage, reporting and documentation of personal data. All collected data is used exclusively for the execution of inquiries, suggestions or comments that you have requested by filling out the contact form. The period during which the data is stored is determined by the time required to resolve the reason why you are contacting us.

How do we manage the electronic messages you send us?

By using the contact form, we use your personal information that you provide us in a joint e – mail of D.V.V. d.o.o. exclusively to resolve your inquiries, suggestions or comments.

You will receive answers to your questions within 30 days from the joint e – mail of D.V.V. d.o.o.

If we are unable to respond to you from a shared email, this will be done by one of our employees using their official email in the domain of D.V.V. d.o.o.

All our employees are regularly educated to handle and store personal information properly.

Access and edit your personal data

Visitors to our website always have the following rights:

  • the right to inspect one’s data;
  • the right to be informed about the processing of personal data;
  • the right to notice the correction, restriction of use or deletion of personal data;
  • the right to data portability;
    the right to withdraw consent;
  • the right to file and objection;
  • the right to supplement and change personal data if they are inaccurate or incomplete;
  • the right to strike out in cases such as cessation of the purpose of processing, withdrawal of consent or in the event of a complaint

Each of these rights can be achieved by contacting us via any available contact information on our website, and we will respond to your inquiry as soon as possible (maximum response time is 30 days).

Protection of your data

We use physical, technical and organizational security measures to protect your personal data. We are constantly upgrading our security technology. We also educate our employees about the importance of data confidentiality and privacy and protection of your data.

How can you disable cookies?

If you wish, you can disable the storage of cookies on your device, but blocking all cookies could have a negative effect on the use of many Internet sites, including this one. Cookie settings can be controlled and configured in your Internet browser. If you want to delete or disable cookies on your device, you need to update your Internet browser settings (for information on how to delete and disable cookies, see your Internet browser by selecting the help menu).